Privacy & Cookie Policy

Last Updated: 26/09/2024

Welcome to Preveli Panama Concierge. We respect your privacy and are committed to protecting your personal data. This Privacy and Cookie Policy will inform you about how we collect, use, and protect your information when you visit our website (https://prevelipanamaconcierge.com).

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Data

When you visit our website or contact us, we may collect the following personal data:

  • Name
  • Email address
  • Phone number
  • Physical address
  • IP address
  • Payment information (if applicable)

Usage Data

We may collect information automatically about your visit to our website, such as:

  • IP address
  • Browser type and version
  • Time and date of visit
  • Pages visited
  • The referring URL (the website that directed you to our site)

Cookies and Tracking Data

We use cookies and similar tracking technologies to enhance your experience on our website and analyze our traffic. See the section on Cookies below for more details.

2. How We Use Your Information

We use your data for various purposes, including:

  • To provide, operate, and maintain our website
  • To improve and personalize your experience
  • To communicate with you, including customer support and marketing communications (only with your consent)
  • To process payments (if applicable)
  • To comply with legal obligations

3. Legal Basis for Processing (for EEA Users)

For users in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the type of data we collect and how we use it. We may process your personal data under the following conditions:

  • Consent: You have given us your consent to process your personal data for specific purposes.
  • Performance of a Contract: We need your data to fulfill a contract with you, such as providing services.
  • Legal Obligations: We may process your data if required by law.
  • Legitimate Interests: We process data to improve our services, provided it doesn’t override your rights.

4. Cookies and Tracking Technologies

Cookies are small text files that are placed on your device when you visit a website. We use cookies to provide a more personalized experience and improve the functionality of our website. By using our website, you agree to the use of cookies as outlined in this policy.

Types of Cookies We Use

We use the following types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions such as page navigation and access to secure areas of the site.

  • Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. For example, we may use Google Analytics to track user behavior.

  • Functionality Cookies: These cookies allow us to remember your preferences and provide enhanced, more personalized features (e.g., remembering your language preference).

  • Advertising Cookies: We may use cookies to deliver personalized advertisements based on your browsing habits and behavior.

Third-Party Cookies

In addition to our own cookies, we may use third-party cookies (e.g., Google Analytics) to analyze usage trends, track behavior, and improve the user experience. These third-party services may collect data related to your online behavior across multiple websites.

Managing Cookies

You can control and manage cookies in several ways:

  • Browser Settings: Most web browsers allow you to block or delete cookies through settings. Please note that disabling cookies may affect your ability to use certain features of our website.
  • Opt-Out Links: You can manage your cookies for specific services like Google Analytics by visiting their opt-out pages.

For more information on managing cookies, visit www.aboutcookies.org.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: We may share your data with third-party service providers (e.g., web hosting, payment processors, analytics providers) to help operate our website.
  • Legal Compliance: We may share your data to comply with legal obligations, such as responding to legal requests or protecting our rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for legal, tax, or accounting purposes. When we no longer need your personal data, we will securely delete or anonymize it.

7. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

8. Your Rights (for EEA Users)

If you are located in the European Economic Area, you have certain data protection rights, including:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You have the right to request that we delete your personal data, subject to legal obligations.
  • Right to Restrict Processing: You have the right to request that we restrict how we process your data.
  • Right to Object: You can object to the processing of your data for direct marketing purposes.
  • Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@prevelipanamaconcierge.com.

9. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or the content of third-party sites. We encourage you to review the privacy policies of these sites before providing any personal information.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside of your home country. We will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we may have collected information from a child, please contact us immediately at info@prevelipanamaconcierge.com.

12. Changes to This Privacy and Cookie Policy

We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.

13. Contact Us

If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:

Preveli Panama Concierge
Email: info@prevelipanamaconcierge.com
Phone: +507 63421410